Meet the Pack Leaders

Tonic

Canine Family

Tonic

Lab/Rottweiler/Hound, Etc. Mix – 6 Years old. Tonic was my “accident” (her living situation as a puppy was less than ideal before I took her in) She is the first female dog I’ve ever owned. Boy has she taught me how different females are from males. Everything is completely overly dramatic. She antagonizes Snow and Tiger on a regular basis then sits back and blames everything on them. She is very bossy and refuses to share attention. She really has no hobbies other than to see how much of my attention she can steal from Snow and Tiger. Needless to say, I tell her she’s lucky she’s cute on a regular basis. And because of that, I am so thankful that she came into my life and I wouldn’t change it for the world.

KATIE LANDIS

Office Admin

KATIE LANDIS

KATIE LANDIS (Office Admin) started working at Friendly Paws in July 2019. She has loved dogs since she was a little girl and grew up with Airedale Terriers. She primarily helps out in the office, with paperwork and making reservations. She met Courtnay over 10 years ago when they both worked at a local retail headquarters. She enjoys getting to reconnect with her more often here, working with the wonderful staff, and meeting all the friendly customers and dogs. She can’t choose a favorite breed, but has a soft spot for quite a few, such as Dobermans, mixes, terriers, scruffy dogs and dogs with an underbite. Her family owns a Pitt/Boxer/Boston/American Eskimo Dog mix named Lizzo . She is 100% fabulous and it has been a joy getting to see her children learn to help care for her.

BRENDA KERNS

Administrative Assistant

BRENDA KERNS

BRENDA KERNS (Administrative Assistant) started at Friendly Paws in August, 2019. She has lived in Washington County all of her life. She graduated from McGuffey High School, and went to college twice. The first time for Medical Assistant, and about 15 years later for Administrative Assistant at Community College of Allegheny County. She got her first pup when she was 4. A French Poodle, who was apricot, that they named Taffy. After Taffy, she mostly had mixed breed dogs, but she always had a dog. Now that she lives alone, it’s been easiest to have cats, but she continues to enjoy looking at dogs. She believes working at Friendly Paws has been good for her soul. There isn’t anything that will put a smile on your face quicker than all of the pups at Friendly Paws. She wants to thank all of the pet parents for letting her become part of your pups’ life!

TEAGAN CHIEFFO

Operations and Marketing Supervisor

TEAGAN CHIEFFO

TEAGAN CHIEFFO (Operations and Marketing Supervisor) has worked at Friendly Paws for 2 years. When not at Friendly Paws she’s working in the Lexus Club at PPG or watching Cake Wars on Netflix. Teagan just adopted a Catahoula fur baby and her 4 year old Tabby cat Tiller is certainly excited for that!

KATELYNN REIST

General Manager

KATELYNN REIST

KATELYNN REIST (General Manager) joined the Friendly Paws family in March of 2019. She is excited about her new position and helping the company and staff grow. When not on the clock, she has several other part-time jobs, in various fields. She has been working as a performer at Lovely Day Events Princess Entertainment since 2015, and as a carpenter and scenic artist for Affordable Productions since 2017. She also coaches the varsity and junior varsity cheer squads at Lincoln Park Performing Arts Center. Although her background is more theatre-based, with a degree in Musical Theatre and Dance from Seton Hill University, she has since found a new passion in caring for the animals at Friendly Paws. Her favorite breed is the Australian Cattle dog, of which she has two of her own. The eldest (age 7) is a blue heeler named Echo, and the younger (age 2) is a red heeler named Kaida. You can see them running around, policing the play yards at Friendly Paws on a daily basis. Her favorite thing about Friendly Paws is the fast-paced environment and getting to know all of the different doggie personalities that come to play with us.

JEN GOLZZER

Dog Handler

JEN GOLZZER

JEN GOLZZER (Dog Handler) has been working at FP for 3 years. When not working, she rides bikes with her daughter Hanna. She is also a part time pet sitter. She has one dog, a chihuahua named Kipper. She also has one cat. Her favorite dog breeds are the Doberman Pinscher and Beagles. She has previously worked at a veterinary clinic for 12 years. Her favorite thing about Friendly Paws is just hanging out in the yards with all the dogs, and celebrating the dogs’ birthdays with a peanut butter cake- (they just love it!) A close second favorite is seeing all of the dogs dressed up in their Halloween costumes.

EMMA PENTRACK

Dog Handler

EMMA PENTRACK

EMMA PENTRACK (Dog Handler) is a senior in high school and has been working at Friendly Paws for 7 months. She has a boxer mix, named Alley. Her favorite dog breeds are Pitbull/Boxer mixes and Australian Shepherds. Her favorite thing about Friendly Paws is how much the staff cares about the dogs. Her dog has been coming here for years and loves it! When not working with dogs, Emma likes to stay active by working out at the gym. Emma has also recently decided to attend West Virginia University in the fall!

LUCAS TOURNAY

Dog Handler

LUCAS TOURNAY

LUCAS TOURNAY (Dog Handler) has been with Friendly Paws since 2013, both full-time and part-time. When he’s not working his full-time job as a Travel Agent at Greater Pittsburgh Travel Agency, you can find him at Friendly Paws working major holidays and some weekends. He has
one dog named Zailey, she is a Husky/Rottweiler/Beagle mix. His favorite dog breeds are Boxers, Huskies, and mutts. His favorite thing about working at Friends Paws is getting to care for all the different dogs. He loves to travel and do a lot of hiking in the warmer months. During the winter months you can find him on a mountain skiing.

JILL PFISTER

Dog Handler

JILL PFISTER

JILL PFISTER (Dog Handler) began working at Friendly Paws in 2016. When not at Friendly Paws she enjoys petsitting, training dogs & hanging out with her horse George & her dog Gertie. Her favorite breed is the Australian Cattle Dog because of their intelligence & loyalty. What she loves the most about FP is being surrounded by fun & loving dogs. She previously has worked at PetSmart as a dog trainer. She has a Bachelor of Science in psychology, is a bonded & insured petsitter, and is a professional member of the International Association of Canine Professionals.

KEATON AYMAR

Dog Handler

KEATON AYMAR

KEATON AYMAR (Dog Handler) has been working at Friendly Paws since September 2018. He is a certified Canine Obedience Trainer and has been working with dogs his entire life. Growing up in Butler, he had a big family with over a dozen dogs and cats throughout his childhood. He’s always felt as though he understands dogs much better than people! He has four rescued dogs at home: Salem, a Pit/Collie mix; Crash, a English Bull Terrier; Toulouse, a Miniature Poodle; and Sadie, aCollie/Shepherd mix. As you can probably guess, his favorite breeds are herding and bully breeds like Pit Bulls and Border Collies, but he has a soft spot for small breeds like Miniature Pinschers and Shih Tzus. Apart from dogs, he is quite passionate about video games, books, and music. He loves a good story through any medium.

TAYLOR ROBY

Dog Handler

TAYLOR ROBY

TAYLOR ROBY (Dog Handler) originally grew up in Virginia but moved to Pennsylvania when she was about four years old. When she was younger, her dream was always to work with animals. It didn’t matter what she was doing as long as she was with animals. Her first experience working with animals was volunteering at the Beaver County Humane Society. That’s when she realized she really wanted a job with animals. She eventually got a job at Wexford Veterinary Hospital. That’s when she started learning things such as dog behavior and distributing medications. Before she started working at Friendly Paws, she worked at another boarding facility as a supervisor. Aside from her work experience, she’s always had dogs and has never really owned any other breed besides pit bulls. She honestly couldn’t choose a favorite breed, and loves them all! When not working at Friendly Paws she enjoys fishing and other outdoor activities, as well as spending time with family. Although she’s only been working for Friendly Paws for a little while, she absolutely loves it here! She thinks staff here is so amazing and it’s a wonderful environment for everyone especially the furry friends! This is what she’s meant to do. This is her passion.

MORGAN CASTELLUCI

Dog Handler

MORGAN CASTELLUCI

MORGAN CASTELLUCI (Dog Handler) has been working at Friendly Paws since the beginning of November 2019. After just one week, she’s decided it’s absolutely the best job to have. All of the employees are beyond kind and helpful with everything, and she believes she made the best choice in her job search. She has one dog named Mya, a Shiba Inu. When it comes to Huskys and German Shepherds they are hands down her favorite breed of animal. She currently works with animals through a program called Vet Tech at Parkway West Technical school, learning and developing skills to help with the activities and skills needed to work at Friendly Paws.

MORGAN CHOLEWA

Dog Handler

MORGAN CHOLEWA

MORGAN CHOLEWA (Dog Handler) is 16 years old, and has been with Friendly Paws for 7 months, working around her volleyball schedule, starting as an internal pet care associate. She has recently returned to us, and has been promoted to a Dog Handler. When she is not working at Friendly Paws, she is very involved with volleyball at her high school. She has a golden retriever named Cooper, who is a Friendly Paws regular. Her favorite part about working at Friendly Paws is the bond she has cultivated with the dogs. Friendly Paws is her first real job experience. Her favorite dog breed is the Golden Retriever, but she has a soft spot for all big dogs.

BILLIE SALVUCCI

Dog Handler

BILLIE SALVUCCI

BILLIE SALVUCCI (Dog Handler) has been with Friendly Paws since November of 2019. She has a dog of her own named Paisley, and a guinea pig named CreamCheese. She came to Friendly Paws with previous Doggie Daycare experience and is in vet assistant training while also taking night classes to finish high school. She hopes to get her animal CPR certification, grooming license and to her NOCTI and NAVTA certifications by graduation this year.

A Message From Courtnay

Everybody always asks what made me get into this business choice. The answer: my love for dogs and working with them is a lot better than working with people every day!

I have not always been in this line of work though. As a graduate from West Virginia University, I studied advertising and immediately dove into the corporate retail world working for two of the largest retail companies in Pittsburgh.

About five years into it, though, I knew it wasn’t for me long-term. At the end of most days, the only satisfaction I had was coming home to my dogs who immediately put a smile on my face and made me forget about the day I had of feeling like “just an employee” at times. I had started to think of other career choices and something with animals always came to mind.

When the economy started to decline, but pet services and retail sales kept increasing, I realized that industry is where I needed to be. This is when all those times of friends, family and co-workers who had asked me to come let their dogs out while they are on vacations or business trips sprung an idea. That idea was In-Home Pet Sitting.

I asked myself; what do I do with my dogs when I go away? I didn’t want to take them to a kennel because they had never been before. I would have a neighbor, friend or relative come let them out. At times, though, I felt that this was an inconvenience and imagined a lot of other people feel the same and hesitate to ask friends and neighbors for this favor. That’s how Friendly Paws Pet Sitting formed in 2007.

Friendly Paws Pet Sitting offered in-home pet sitting services; letting the dog out, taking them for walks, feeding and watering, cleaning out litter boxes as well has added complimentary services such as getting the mail, watering plants, etc. People loved knowing their house and pet would be well taken care of while they were away. This service, at the time, was on the rise and becoming increasingly more popular. I ran this business making many of the visits before and after work, on lunch breaks. Whenever I committed to my owners, I would be there.

In 2009 I took a forced break from the corporate retail world wondering what I was going to do next. I knew my next steps were going to be in the pet industry and that’s when I decided to focus on an overnight boarding facility and doggie daycare program. My dogs had never been kenneled, so my mission had them in mind. What would I want a facility to offer if I had to take my dogs there? Lots of socialization, time outside of their kennel space as they were used to having the run of the house, interaction with people that treat them as if they are their own and not just another dog coming to stay. Thanks to a lot of dedication from my parents and friends helping to make my dream a reality, Friendly Paws Pet Resort finally opened for business in August 2011 and has been a success since day one.

I have focused on making this a “home away from home” for each dog. I do not want them to feel as if they are in a kennel by providing a laid-back environment that minimizes the stress for the dog. With the help of my amazing and extremely dedicated staff, each dog gets a ton of TLC and attention while staying here.

I look forward to growing as a business and continuing to meet new dogs and their owners over the next several years to come. I want to thank everyone for their business and for making my job so fun!

Courtnay Orlandini

COURTNAY ORLANDINI • OWNER/OPERATOR

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